Medical Assistant Responsibilities & Duties:
Patient Care:
- Assist patient intake, removal and reapplication of wound dressings.
- Provide patient education on self-care techniques, medication management, and lifestyle modifications.
Clinical Support:
- Prepare treatment rooms, equipment, and supplies for patient appointments.
- Assist with the maintenance of medical records, including documenting patient assessments, treatments, and progress notes.
- Collaborate with the interdisciplinary team to ensure continuity of care and effective communication.\
Program Assistance:
- Support the Providers in program operations, including scheduling appointments, coordinating referrals, and managing patient inquiries.
- Participate in quality improvement initiatives to enhance program efficiency and effectiveness.
Quality Assurance and Compliance Support:
- Assist the Program Director with the facility's Quality Assurance and Performance Improvement (QAPI) activities.
- Conduct routine medical record audits and chart reviews to assess completeness, accuracy, timeliness, and compliance with facility policies, payer requirements, and applicable regulatory standards.
- Review clinical documentation, diagnosis coding, procedure coding, and charge capture for accuracy and completeness; identify discrepancies and report findings to the Program Director.
- Participate in monitoring quality indicators, collecting performance data, and preparing quality assurance reports.
- Assist with corrective action plans, staff education, and follow-up activities related to quality assurance findings.
- Maintain confidentiality of patient and quality assurance information in accordance with HIPAA and facility policies.
- Support compliance with Arizona Department of Health Services regulations, accreditation standards, and payer documentation requirements.
- Collaborate with providers and clinical staff to improve documentation quality, coding accuracy, and overall patient care processes.
Job Requirements:
- Certificate from Accredited Medical Assistant Program.
- Current and licensed in Arizona.
- CPR certification Required.
- Minimum of 1 year of experience in a clinical setting, preferably in diabetes care or related field.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
Reports To: Practice Director